Information We Collect

When you engage with us via SMS, we may collect the following types of information:

 Personal Information: This includes your name, phone number, and any other information you provide during the appointment scheduling process or through communication with our office.

Appointment Details: Information regarding your scheduled appointments, including dates, times, and services.

How We Use Your Information

We may use the information we collect for the following purposes:

Appointment Reminders: To send you reminders about your upcoming appointments.

Patient Communication: To communicate important information regarding your dental care, including treatment recommendations and follow-up information.

Surveys and Feedback: To gather feedback about your experience and improve our services.

No Sharing of Personal Information

We want to assure you that your personal information is safe with us. We do not sell, rent, or share your personal information with any third parties for marketing purposes or any other reasons without your explicit consent, unless required by law.

 Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information transmitted via SMS is encrypted, and access to your information is restricted to authorized personnel only.

Your Consent

By providing us with your mobile number and engaging in SMS communication, you consent to the collection and use of your information as outlined in this policy. You can opt-out of receiving SMS communications any time by responding "STOP" to any SMS message we send.

Terms and Conditions

Types of Messages You Can Expect to Receive

By opting into SMS communications, you may receive the following types of messages:

Appointment Reminders: Notifications about upcoming appointments and any changes to your schedule.

Health Updates: Important information regarding your dental care and treatment plans.

Billing Notifications: Updates regarding your billing, payments, and account status.

Promotional Offers: Occasional promotions and offers related to our dental services (optional; only if you choose to receive these).

Surveys and Feedback: Requests for feedback about your recent visits to help us improve our services.

Texting Cadence

The frequency of SMS messages you receive may vary based on your interactions with our office. You can expect to receive messages primarily around appointment confirmations, reminders, and essential communications regarding your care.

Message and Data Rate Notices

Standard message and data rates may apply to SMS messages sent to you. Please check with your mobile carrier for details on your plan and any applicable charges.

Message frequency may vary, and you will not be charged for the messages we send you.

Privacy Policy

We value your privacy. For information on how we collect, use, and protect your personal information, please review our Privacy Policy.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive from us. Once you opt out, you will receive no further messages unless you opt back in.

If you need assistance or have questions about opting out, please contact our office at 618-397-6727 or at howendent@gmail.com